Systemat offers small and medium size businesses an extended range of services which enables each customer to write his own menu. The services are charged on a cost-plus basis or at package rates.
You may prefer to use your IT service provider for "à la carte" operations rather than take out an "all risks" insurance policy. This is also possible with Systemat Global Solutions, which gives small and medium size businesses the possibility writing their own menus. Services are charged on a cost-plus basis or at package rates.
To avoid the risk of computer failures, Systemat offers different contracts which are ideal complements to manufacturers' warranties! Such "corrective maintenance" contracts are proposed so that you choose the best for your IT infrastructure.
With the CreditPack contract, reduce your users' waiting time in the event of serious computer problems. For one-off help or a request for emergency assistance, CreditPack is THE solution for your company.
ASSIST-Line is the Systemat's "service desk" which provides users and computer managers with complete assistance quickly for all incidents concerning their environment and aid to decision making for infrastructure managers, thanks to regular, analytical reports.
A significant factor in increasing the efficiency of a Service Desk is the ability to control a user workstation of remotely. Systemat's Remote Monitoring services also cover the continuous supervision of critical infrastructures and returning alerts to the Service Desk.
Systemat services to small and medium size businesses in the field of security are based on two main aspects: the management of anti-virus & anti-spyware software on the one hand and, the problem of procedures for the back-up of data, on the other.
Systemat's Secure Messaging solution provides protection for traffic of incoming e-mail and, outgoing mail optional. This service consists in setting up a series of preventive security fonts to:
Under the terms of a B.C.R.S. (Business Continuity & Recovery Services) contract, the customer may adjust the types of services he requires, from the provision of hardware to complete return to service, by highly skilled, experienced technical teams.