You want cover in the event of the unavailability of your IT infrastructure. We propose several contracts that will enable you to avoid the risks of computer failures and which are ideal complements to the manufacturers' warranties!
In order to provide all these services, SYSTEMAT has a large team of experienced, high level technicians and engineers with a perfect knowledge of the equipment sold generally.
The organisation responsible for maintenance for the SYSTEMAT group is based on two things: the laboratory infrastructure and staff "field".
The laboratories, which are part of the Technical Integration Centre (TIC) in Charleroi, occupy some 800 m². The methods employed guarantee error-free interventions thanks to procedures which comply with standard ISO 9001. A quality control check is carried out by a specialised team, after each repair.
The "field" crews are based in the different regional offices (at Lasne, Antwerp, Charleroi, Liège and Luxembourg).
In the event of a technical problem covered by a Systemat maintenance contract, just call our Dispatching centre which is responsible for all calls and resolving them or transferring them upwards.